Experienced Retail security/ control room operator

About Securecorp

At Securecorp, we are a leading national provider of security, cleaning, electronics, and monitoring services. We deliver professional security solutions across a diverse range of industries, including retail, corporate, aviation, major events, and critical infrastructure.

As an award-winning and progressive organisation, we are committed to providing our employees with stable employment, ongoing training, career development opportunities, and a supportive team environment.

 

About the Role

Securecorp is seeking an experienced and reliable Part-Time Relief Security Officer / Control Room Operator to join our team at one of Melbourne's busiest retail centres in the south-east suburbs.

This role is ideal for security professionals who have strong retail security experience, control room expertise, and the ability to work confidently both independently and as part of a team.

The successful applicant will provide relief coverage across the site's Control Room and Senior Security Officer positions as required.

 

Key Responsibilities

• Deliver exceptional customer service and security presence throughout the centre
• Monitor and operate CCTV systems, alarms, and security systems
• Conduct patrols and maintain a safe and secure environment
• Respond to incidents, emergencies, and alarm activations
• Assess and manage security risks and potential threats
• Manage access control and contractor movements
• Complete incident reports, logs, and relevant documentation accurately
• Liaise with retailers, centre management, contractors, and emergency services when required

 

Essential Requirements

To be considered for this role, you must have:

• Current Victorian Security Licence with Control Room Endorsement (essential)
• Current First Aid and CPR certification
• Demonstrated experience in a retail security environment
• Previous Control Room experience
• Strong communication and report-writing skills
• Ability to remain calm and professional in high-pressure situations
• A proactive approach to security and customer service
• Ability to work effectively within a team and independently

 

Flexibility to work a rotating roster, including evenings, weekends, and public holidays, is essential.

 

 

Employment Details

Position: Part-Time Relief Security Officer / Control Room Operator

Benefits:

• Relief allowance applicable
• Ongoing training and professional development
• Career progression opportunities within a national organisation

 

Employee Benefits

At Securecorp, we value our people and offer:

• Employee recognition and reward programs
• Career development and advancement opportunities
• Employee Assistance Program (EAP)
• Wellbeing platform with health resources and exclusive discounts
• Savings with major retailers, fitness providers, travel, technology, and lifestyle brands
• Access to online professional and personal development programs

 

Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds.  We are committed to creating an inclusive workplace where everyone is valued and respected. 

 

Securecorp Protective Services Pty Ltd
Private Security Business Licence: 805-434-70S