Field Service Technician - Technology Systems

Role Details

The Field Service Technician plays a key role in supporting Visy Technology Systems' automation, coding, and machinery solutions. This is a hands-on service role responsible for installation, commissioning, servicing, and troubleshooting of equipment including coders, vision systems, conveyors, sensors, controllers, and automation components.

This role is focused on field service delivery, customer support, and equipment reliability across manufacturing environments.

Candidates are encouraged to visit https://visy-tech.com/ to see the types of equipment and technologies you will be working with.

What You Will Do

• Install, commission, service, and troubleshoot VTS machinery and automation systems
• Perform electrical service tasks including low-voltage wiring (24VDC).
• Carry out routine and breakdown service work across customer sites
• Provide technical support, training, and advice to customers
• Prepare accurate service reports and maintain documentation to OHSE standards
• Work closely with the Service Team, Technical Manager, and Project Manager for scheduling and technical escalations
• Support occasional equipment preparation and pre-delivery setup at the workshop (including fabrication tasks)

What You Will Bring

• Electrical Trade Licence (A-Grade or Restricted) OR a recognised qualification in Mechatronics (Cert-IV, Diploma or Bachelors in Mechatronics)
• Experience in machinery, automation, packaging, manufacturing, or industrial service environments
• Strong troubleshooting skills across electrical, mechanical, and pneumatic systems
• Hands-on experience with sensors, encoders, controllers, VFDs, PLC/mini-PLC wiring, and industrial low-voltage systems
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Excellent communication, professionalism, and customer-service capability

Desirable (not essential):

• Experience with coding/marking equipment, vision systems, robotics, or automation
• Basic mechanical aptitude for equipment installation and alignment

What you’ll love when you join us

• Employee Assistance Program (EAP)
• Discounted health insurance and exclusive banking offers
• Purchased annual leave
• 12 weeks paid parental leave and keep-in-touch days
• Discounts on health and wellbeing products
• Novated lease & salary sacrifice arrangements

About Visy

Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations - predominately in Australia and New Zealand.

We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.

Ready to make a difference? Apply now and be a key player in shaping our future!

These roles are only open to candidates currently residing in Australia with full working rights.

You will be required to meet Visy’s employment criteria, which will include a criminal history check.

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion