Senior Security Officer - RCH

We currently have a position available for Full Time Senior Security Officers to join the team at The Royal Children's Hospital. You will be responsible for providing a safe and secure environment for all staff, and visitors to sites. Reporting to the Security Team Leader, you'll help deliver high-quality outcomes that support our essential services in a high-pressure environment.

You must be flexible to work a variety of shifts, on 4 days on (2 days, 2 nights) 4 days off roster.

What You'll Do (key responsibilities)
This role offers a broad scope, with key responsibilities including:

• Provide security service across the Hospital and assist in developing measures to minimise the exposure to security risk
• Patrolling the premises and responding to emergency incidents
• Monitoring all CCTV, alarms, telephone and radio systems, lift and access door operations
• Review and capture CCTV footage for any incident or event
• Monitor the access control system during shift
• Capture data and run reports from the access control system

What You'll Bring (education and experience required)
Education:

• Certificate III in Security Operations
• Current Victorian Security License
• Control Room Operator Endorsement.
• Monitoring Centre Endorsement
• Current Working with Children Check (Victoria)
• Victorian Driver's License

Experience:

• Minimum 2 years in a Senior Security role including Control Room environment
• Exposure to crowd control in places of mass gathering
• Identifying and setting priorities within a complex security environment
• Good knowledge of security alarm and management systems, including access/egress, CCTV and building automation management systems
• Strong written and verbal communication skills and the ability to liaise effectively with all stakeholders
• Knowledge of workplace health and safety practices
• Knowledge of customer service practices.
• Team member - works effectively as a member of a team and assist others with completion of duties to ensure all daily tasks are completed on time.
• Skills in conflict resolution
• Focus on quality -maintains standards set by service specifications and standard operating procedures

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

**Please note, as a prerequisite for this role candidates will be required to complete work rights check, pre-employment medical check, Working with Children Check, AFP National Police History certificate and reference checks.

Why Downer?
At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer
We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you'll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.

How to Apply
Click "APPLY" and please include your photo ID, Security Licence and any other relevant certificates.