Product Operations Lead

At Tennis Australia, we’re creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We’re a team of imaginative and passionate people who believe in the power of sport to make a difference.

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Product Operations Lead – Premium Experience Build to join our event operations team to deliver the Australian Open 2027. This is a full-time fixed-term contract until March 2027.

As this is a seasonal role, we require full availability and flexibility across the summer months, November – February. If you're ready to help us serve up real impact, we’d love to hear from you!

We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About The Role

Reporting to the Premium Experience & Catering Operations Manager, as the Product Operations Lead you will be responsible for leading the Australian Open Premium Experience, Private Spaces design and build schedule along with providing operational support to the product operations team throughout the tournament delivery.

In this role, you will:

• Lead end-to-end delivery of Premium Experience builds, ensuring quality, budget and timelines are met
• Manage suppliers, contractors, agencies and seasonal coordinators, driving performance and accountability across all deliverables
• Oversee project planning, procurement and feasibility for new and existing Premium Experience products
• Coordinate on-site logistics, including bump-in/bump-out, production schedules and asset management
• Partner with designers, caterers and stakeholders to align operational and F&B requirements with build delivery
• Own compliance and OH&S processes, ensuring all regulatory, safety and accessibility requirements are met

About You

To be successful in this role you will:

• Have experience delivering complex event builds or temporary infrastructure projects
• Bring strong supplier and stakeholder management skills with proven ability to drive outcomes
• Demonstrate solid project management capability across multiple priorities and timelines
• Be highly organised with strong operational, logistical and budget management skills
• Have working knowledge of compliance, OH&S and event/site regulations
• Thrive in fast-paced environments with a hands-on, solutions-focused approach
• Preparedness to be flexible in regard to working hours and arrangements relating to work associated with Tennis Australia

What’s to love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open
• Monthly health & wellbeing activities with access to CorePlus Pilates
• Onsite gym, tennis facilities & free onsite car parking
• A range of discounts from our sponsorship partners

To Apply

If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current

Police Check and Working with Children Check.

If you need assistance or adjustments to fully participate in the application process, please contact ***email_hidden***.

We will be reviewing applications as they are received.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.