Technical Compliance Consultant - Nowinfinity (Melbourne)

Class is a subsidiary of HUB24 Limited (ASX:HUB), a leading provider of integrated platforms, technology and data solutions for financial advisers, accountants, private banks, licensees, stockbrokers and their clients. HUB24 delivers innovative product and technology solutions to empower better financial futures, together.

But it’s not just about what we do. It’s about empowering the wealth industry to change peoples’ lives for the better. We believe that nothing happens in isolation, so we work together and collaborate with our customers and the industry, building confidence.

• Act as an escalation point for customers using NowInfinity products and provide support in relation to technical and legal queries; and ensure service level expectations are achieved and/or exceeded, with our customers being the priority.
• Manage the NowInfinity legal triage process with internal stakeholders, including provision of technical review to team members and technical guidance direct to customers.
• Assist with the delivery of Legal Services via our Legal Service Provider.
• Liaise with relevant specialists and stakeholders to maintain compliance of our non-legal document templates and functionality across the NowInfinity platform including planning for upcoming product releases.
• Assist with maintaining compliance of our legal document templates, interview forms and associated functionality across the NowInfinity platform.
• Collaborate with internal and external stakeholders to deliver explicit technical compliance requirements for document templates and interview forms – ensuring requirements accurately represent the changes specified by our Legal Service Provider and are understood by internal parties (e.g. Product, Business Analysts).
• Assist with the review, testing and sign-off of items for NowInfinity product releases, collaborating with our Legal Service Provider in line with defined processes.
• Represent Technical Compliance as a key stakeholder in related projects and enhancements from inception and prioritisation through to implementation.

• Employee Share Scheme: Receive tax free shares on an annual basis (permanent employees only).
• Unlimited Access to External and Internal Learning: Learn, grow, and develop with us.
• Self‑Funded and Bonus: Purchase 2 extra weeks of additional leave per year on top of your standard 4 weeks, plus an extra 5 days if you use your 20 days of leave within 12 months.
• Enhanced Parental Leave: We offer 12 weeks of paid parental leave in addition to statutory government leave.
• Flexible Working: We offer hybrid working arrangements.
• HUBlife: Enjoy a huge range of discounts including health, wellness and financial with our corporate partners.
• Employee Assistance Program: Well‑being Service provided to you plus your family members.

At Class, we pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so.

If you don't feel you fit this role 100%, we would still love to hear from you! Tell us what you're interested in - you still might have a skill we didn't realise we needed!