Human Resources Coordinator

Southern Cross Education Institute (SCEI & SCEI-HE)

Reporting to: Director / CEO

Employment Type: Full Time | Permanent

Location: North Melbourne, VIC

Southern Cross Education Institute (SCEI) and Southern Cross Education Institute – Higher Education (SCEI-HE) are well-established and reputable education providers delivering nationally recognised vocational and higher education qualifications across Australia. Since 2007, we have proudly graduated close to 40,000 students, many of whom have gone on to build successful careers in nursing, aged care, early childhood education, community services, and pathology.

With campuses in Victoria and South Australia, and ambitious expansion plans into Queensland and West Australia, we are seeking a proactive and detail-oriented Human Resources Coordinator to support our continued growth and commitment to organisational excellence.

Purpose of the Role

As HR Coordinator, you will play a key role in delivering efficient, compliant, and high-quality human resources services across both SCEI and SCEI-HE. You will coordinate core HR functions including recruitment, onboarding, employee records management, compliance, and employee experience initiatives, contributing directly to a positive, professional, and supportive workplace culture.

Key Responsibilities

Human Resources Coordination

• Manage end-to-end recruitment processes, including job advertising, candidate sourcing, interview coordination, offer preparation, and employment contract issuance.
• Coordinate seamless onboarding, induction programs, and probation reviews to ensure new employees integrate effectively.
• Maintain accurate employee records, staff files, and HR databases in compliance with privacy and legislative requirements.
• Support the coordination of performance reviews and related documentation.
• Manage staff leave tracking, entitlements, and payroll-related HR queries.
• Handle staff exits, including documentation, exit interviews, and record updates.
• Review and maintain up-to-date job descriptions across all departments.

HR Administration & Compliance

• Ensure compliance with the Fair Work Act 2009, National Employment Standards, and relevant education sector regulations.
• Maintain and update HR policies, procedures, and staff handbooks.
• Support internal and external audits by preparing accurate and timely HR documentation.
• Manage training records, professional development tracking, and compliance requirements (including Work Health and Safety).
• Provide timely and responsive support on routine HR queries from staff and managers.

Employee Support & Engagement

• Contribute to staff wellbeing and engagement initiatives.
• Liaise with recruitment agencies and external stakeholders as required.
• Deliver high-quality administrative support to senior management on HR-related matters.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 2-3 years’ experience in HR administration or coordination.
• Strong understanding of Australian employment legislation (Fair Work Act and National Employment Standards).
• Proven experience in recruitment coordination and employee onboarding.
• Excellent organisational skills with high attention to detail.
• Experience working in the education, training, or RTO sector.
• Familiarity with HRIS or payroll systems.
• Advanced proficiency in Microsoft Office Suite.

Personal Attributes

• Proactive, reliable, and solutions-focused with strong time management skills.
• Professional and approachable with a commitment to maintaining strict confidentiality.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative team player with a genuine commitment to service excellence.

Other Requirements

• Valid Working with Children Check.
• National Police Check.

Why Join SCEI?

• Be part of a purpose-driven organisation making a meaningful impact in health, community, and education sectors.
• Work in a collaborative and supportive environment with direct access to senior leadership.
• Contribute to positive staff experiences that ultimately enhance student outcomes.
• Gain broad exposure across both vocational and higher education as the organisation continues to grow.
• Opportunity for professional development within a values-driven and expanding institution.

How to Apply

If you would like to be considered for this role, please submit your application including a cover letter and current resume.

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.