Contracts Lead

Contracts Lead 

About the Role
We are seeking an experienced Contracts Lead to join a global procurement operations team supporting request-to-order activities across multiple business units. This role is responsible for overseeing transactional procurement processes, ensuring accuracy, compliance, and timely resolution of issues within the end-to-end ordering lifecycle.
You will act as a key point of contact for complex order and receiving matters, while also supporting team capability development and driving continuous improvement initiatives across the function.

Key Responsibilities

• Create, amend, and manage goods receipt and service entry transactions within ERP systems in accordance with business requirements and supporting documentation
• Investigate and resolve complex order, receiving, and invoice-related issues in collaboration with suppliers, finance teams, and internal stakeholders through to closure
• Ensure delivery of team KPIs, productivity targets, and service level agreements are consistently met
• Provide guidance to internal stakeholders and suppliers on procurement and receiving requirements
• Ensure all procurement and order management activities comply with relevant policies, controls, and regulatory requirements
• Support training and onboarding of team members and contribute to peer review processes
• Identify and lead process improvement opportunities focused on efficiency, effectiveness, and user experience

• Strong communication and interpersonal skills with confidence engaging across multiple stakeholder groups
• High attention to detail with strong analytical and problem-solving capability
• Proven ability to manage complex issues through to resolution
• Strong collaboration skills with a team-oriented mindset
• Adaptable and quick to learn in a fast-paced environment
• Strong customer service focus with a commitment to quality outcomes
• Excellent written and verbal English communication skills
• Strong understanding of process controls and compliance frameworks

• Advanced proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
• Experience within procurement, requisition-to-pay processes, or ERP systems

• Procurement and sourcing teams
• Requisitioning, buying, receiving, and contract support functions
• Category and contract management stakeholders
• Accounts payable and payment teams
• Business unit representatives
• Compliance and controls teams
• External suppliers

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.